Accessibility

Menopause Treatment Clinic wants everyone to be able to use this website, including people who use screen readers, keyboard navigation, magnification or other assistive technology.

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. This is the standard the Australian Human Rights Commission points to under the Disability Discrimination Act 1992.

What we have done

  • You can zoom in on any page, including pinch-zoom on phones.
  • A “Skip to content” link appears on every page when you press Tab, so keyboard users can skip the menu.
  • The main menu works with a keyboard. Press Tab to move through it, and Enter or Space on the arrow buttons beside Services and Resources to open their pages. Escape closes them.
  • Frequently asked questions open with Enter or Space, and screen readers announce whether each one is open or closed.
  • Links and buttons show a visible outline when you reach them with the keyboard.
  • Booking and form buttons have strong colour contrast, and links in article bylines are underlined.
  • Each page has one main heading, and headings follow a logical order for screen readers.
  • The main content area is marked so assistive technology can find it.
  • Embedded maps and frames have descriptive titles. The map loads only when you scroll, tap or choose “Show map”. The clinic’s address is shown in text beside it, with a link to open the location in Google Maps.

Known limitations

  • Online booking uses HealthEngine, a separate service. We don’t control how accessible its booking window is. If you have trouble booking online, contact us and we’ll book for you.
  • The Greene Scale questionnaire is a PDF and may not work well with screen readers. Contact us for another format.
  • Colour contrast: white text on the green menu and footer, and some light-coloured labels, are below the WCAG contrast ratio. We are reviewing the colour palette.
  • The video on the home page does not yet have captions or a transcript.
  • The contact form does not yet show visible field labels, and the fee table is not yet marked up as a data table.
  • Some small links in the footer are smaller than the recommended target size.

We are working through these items and will update this page as they are fixed.

Tell us about a problem

If something on this site is hard to use, please tell us the page and what happened. We’ll reply within 5 business days.

We can also provide information from this website in another format, such as large print or a plain-text copy of a form.

If you aren’t satisfied with our response, you can contact the Australian Human Rights Commission.

This statement was last reviewed on 12 October 2026.